Tag: RBAC

  • Why I Couldn’t Assign User to Autopilot Device

    Why I Couldn’t Assign User to Autopilot Device

    Administrators Couldn’t assign user to the Autopilot devices. admins have a custom RBAC (Role-Based Access Control) role to manage Autopilot devices and profiles, This issue presents itself as an error message: ” is not licensed to use Intune” Despite being assigned a role seemingly designed to handle Autopilot devices, the role does not grant…

  • Why RBAC Administrators Couldn’t Raise Intune Tickets

    Why RBAC Administrators Couldn’t Raise Intune Tickets

    Administrators using Microsoft Intune can encounter an issue where they assigned the RBAC (Role-Based Access Control) role such as “Help Desk Operator” are unable to raise support tickets from the “Help and Support” page. This issue presents itself as an error message: “An error occurred, you don’t have permission to access Help and Support…